Chief Information Officer (CIO)

Description

We are seeking an experienced, forward-looking Chief Information Officer to lead the company's technology function and serve as a strategic business partner. The CIO will define and execute the company's IT strategy, optimize core enterprise systems, and champion the adoption of emerging technologies—with artificial intelligence at the center—to create measurable business value. As a member of the executive leadership team, the CIO will help shape the company's technology direction while enabling business growth, operational excellence, and innovation.

The company recently completed a major transformation, replacing its legacy platform with Oracle Fusion Cloud ERP, which is now fully operational. The CIO will build on this foundation by ensuring reliable and secure operations, maximizing the value of the ERP investment, leading the implementation of a new enterprise service management platform, and driving the responsible adoption of AI across the organization.

Security is central to this role. In addition to protecting internal systems, the company manages infrastructure for thousands of managed-services customers, making security and compliance critical to both the business and customer trust. The CIO will own the overall security agenda, with the Chief Information Security Officer (CISO) reporting into the role, and will be responsible for maintaining compliance.

The ideal candidate combines deep technical expertise with strong business acumen and is equally comfortable defining strategy, leading enterprise-wide initiatives, and driving operational excellence.

About Us

We are AudioCodes, (NASDAQ: AUDC) a global leader in voice communications, voice AI, Unified Communications, Contact Center, and AI-powered customer experience solutions. For over 30 years, we have helped enterprises and service providers worldwide modernize their communications environments and deliver exceptional employee and customer experiences.

As a trusted Microsoft partner and a leader in Voice AI and Conversational AI, AudioCodes enables organizations to accelerate digital transformation through innovative solutions that integrate seamlessly with Microsoft Teams, Zoom, and other leading collaboration platforms.

With a global presence, thousands of customers worldwide, and a strong ecosystem of partners, AudioCodes is recognized as a market leader in enterprise communications and AI-driven voice solutions.

Your mission

Technology Strategy & Leadership: Define and execute the IT strategy in alignment with company goals, serving as a trusted advisor to the CEO and executive team. Partner closely with business leaders to identify opportunities where technology can accelerate growth, improve operational efficiency, and support evolving business priorities.

Security, Compliance & Risk: Own the company's information security posture, with the CISO reporting to the CIO. Protect customer-managed infrastructure and maintain compliance with SOC 2, ISO 27001, GDPR, and FedRAMP readiness.

AI & Innovation: Lead the company's AI agenda by identifying high-value use cases, introducing AI technologies, and embedding AI into workflows, products, and decision-making with appropriate governance, security, and responsible-use practices.

Change Leadership: Lead enterprise-wide change initiatives to ensure successful adoption of new technologies, processes, and ways of working.

Run the Business: Ensure Oracle Fusion ERP and other core enterprise applications operate securely, reliably, and efficiently while delivering value across Finance, Supply Chain, HR, and other business functions.

Major Programs: Lead strategic technology initiatives, including the implementation of a new enterprise service management platform, ensuring successful delivery through strong execution and change management.

Operations & Infrastructure: Oversee networks, infrastructure, cloud environments, Cloud Cost Optimization and enterprise applications to ensure performance, availability, scalability, security, and cost efficiency.

Data & Analytics: Advance data management and analytics capabilities to support better business decisions and provide a strong foundation for AI.

People & Vendors: Lead, mentor, and grow the IT organization while managing strategic vendors, partners, budgets, and commercial agreements.

Continuous Improvement: Monitor technology trends and translate innovation into practical opportunities that improve business operations and customer experience.

Requirements

• Leadership Experience: 15+ years of progressive IT experience, including a proven track record in a senior IT leadership role (CIO, VP IT, or equivalent), with responsibility for technology strategy, operations, budgets, and leading organizations of 30+ employees within complex, global technology organizations.
• Security & Compliance: Strong understanding of information security and compliance, ideally in a business managing infrastructure or services for external customers.
• AI Orientation: Strong understanding of AI and its business impact, with hands-on familiarity with modern AI tools and platforms and a proven ability to deliver measurable business value through responsible AI adoption.
• Digital Transformation - Drive digital business transformation and enable new business models through technology
• Technology Depth: Deep technical expertise across enterprise applications, cloud, infrastructure, and integration, with the credibility to lead technical organizations and stay ahead of technological change.
• Enterprise Applications: Strong understanding of enterprise applications and their key modules, with preference for Oracle ERP and Oracle Fusion Cloud ERP, including experience operating and optimizing a live ERP environment.
• Business Acumen: Ability to understand end-to-end business operations and translate business needs into effective technology solutions.
• Cloud & Infrastructure: Solid understanding of cloud technologies (AWS, Azure, IaaS, SaaS), including architecture, security, governance, and commercial considerations.
• Networking: Strong understanding of networking across local, distributed, and cloud environments.
• Data Management: In-depth knowledge of data management, administration, and analytics.
• Mindset & Communication: Highly analytical with outstanding problem-solving, communication, and executive presentation skills.
• Education: Bachelor's degree in Computer Science, Engineering, or a related field. An advanced degree is an advantage.

Preferred / Advantageous

• Experience in a managed-services, hosting, or MSP environment.
• Experience leading large-scale, enterprise-wide technology transformation programs.
• Proven track record of delivering measurable business outcomes through AI or automation initiatives.
• Familiarity with the Israeli market, technology ecosystem, and relevant industry.