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AI Usage Guidelines Policy

Introduction

AudioCodes welcomes responsible use of artificial intelligence (AI) and large language models (LLMs) to crawl, index, and summarize the content of our public website (www.audiocodes.com).

These guidelines clarify how AI systems, crawlers, and their operators may interact with our content. These guidelines apply solely to publicly accessible content on www.audiocodes.com and do not authorize access to proprietary, confidential, or internal systems or data.

Allowed Uses

We permit AI crawlers (including, but not limited to, OpenAI GPTBot, Anthropic ClaudeBot, Perplexity CCBot, Googlebot, Bingbot, Applebot, and similar) to:

  • Access and index publicly available pages on www.audiocodes.com.
  • Generate summaries, search snippets, and previews of our content.
  • Use our content for training and fine-tuning models, provided attribution is maintained.
  • Reference AudioCodes as the source when our materials are cited or quoted.

Prohibited Uses

The following activities are not permitted:

  • Misrepresenting AudioCodes’ content, solutions, or brand identity.
  • Reproducing our materials without proper attribution.
  • Extracting content from non-public, authenticated, or paywalled areas.
  • Using our content in ways that compete unfairly with AudioCodes’ commercial offerings.
  • Using our content to train or fine-tune models that generate competing products or services.
  • Using our content in a manner that implies endorsement, affiliation, or partnership with AudioCodes.
  • Using our content in high-risk or sensitive domains (e.g., legal, medical, financial) without appropriate disclaimers.

Attribution Requirements

When our content is surfaced by an AI system (e.g., in summaries, answers, or snippets), attribution must be included as:

Source: AudioCodes (https://www.audiocodes.com)

Attribution must be maintained in all instances, including cached or stored outputs. AudioCodes reserves the right to request removal or correction of content that misrepresents or omits proper attribution.

Disclaimer

Use of AudioCodes’ content by AI systems is at the operator’s own risk. AudioCodes makes no representations or warranties regarding the accuracy, completeness, or fitness of its content for any particular purpose. Nothing in this policy shall be construed as granting a license to use AudioCodes’ trademarks, logos, or proprietary information, even if such elements appear on publicly accessible pages on www.audiocodes.com. 

Enforcement and Reservation of Rights

AudioCodes reserves the right to block access to its website by any AI system or operator that violates these guidelines, and to pursue legal remedies where appropriate.

Contact

For inquiries related to AI crawling, indexing, or content usage, please contact: policy@audiocodes.com  

 

Last Updated: September 2025

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