Name of Third Party Sub-Processor |
Nature of Processing |
Location |
Oracle Israel LTD |
Service ticketing system and ERP |
Germany |
Microsoft Ireland Operations Limited |
Mail, O365, Azure |
Ireland, Austria, Finland, Netherland |
Amazon Web Services EMEA SARL (“AWS Europe”) |
Management and support system |
United States and Germany |
NCR Corporation |
RMA – Call Center |
Serbia and United States |
CGS |
First Tier support |
Romania |
Qunifi Limited |
Call to Teams |
United Kingdom |
Intercom |
Customer support for VoiceAI, Voca and Meeting Insights |
United States |
BlueSnap Ltd |
Payment Gateway PCI-DSS and 3DS for VoiceAI |
United Kingdom and United States |
Bandwidth Inc. |
Communication carrier for VoiceAI |
Belgium and United States |
Telnyx |
Communication carrier for VoiceAI |
United States |
Twilio Inc. |
Communication carrier |
United States |
TelAgility Corp. d/b/a Sippio |
Communication carrier |
United States |
Workstreampeople B.V (AW365) |
Contact center |
Netherlands |
|
|
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Name of AudioCodes Group Sub-Processor |
Nature of Processing |
Location |
AudioCodes Australia Pty Ltd |
Service and professional services, sales |
Australia |
AudioCodes Brasil Equipamentos de Voz sobre IP Ltda. |
Service and professional services, sales |
Brasil |
AudioCodes China (BJ) |
Service and professional services, sales |
China |
AudioCodes France SAS |
Service and professional services, sales |
France |
AudioCodes Germany GmbH |
Service and professional services, sales |
Germany |
AudioCodes Hong Kong Limited |
Service and professional services, sales |
Hong Kong |
AudioCodes India Private Limited |
Service and professional services, sales |
India |
AudioCodes Italy SRL |
Service and professional services, sales |
Italy |
Nuera Communications Singapore PTE LTD |
Service and professional services, sales |
Singapore |
AudioCodes Mexico S.A. DE C.V. |
Service and professional services, sales |
Mexico |
AudioCodes Russ Ltd. |
Service and professional services, sales |
Russia |
AudioCodes Europe Ltd. |
Service and professional services, sales |
United Kingdom |
AudioCodes Japan K.K. |
Service and professional services, sales |
Japan |
Active Communications Europe BV |
Service and professional services, sales |
Netherlands |
AudioCodes Inc |
Service and professional services, sales |
United States |