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Data Sub Processors

Name of Third Party Sub-Processor Nature of Processing Location
Oracle Israel LTD Service ticketing system and ERP Germany
Microsoft Ireland Operations Limited Mail, O365, Azure Ireland, Austria, Finland, Netherland
Amazon Web Services EMEA SARL (“AWS Europe”) Management and support system United States and Germany
NCR Corporation RMA – Call Center Serbia and United States
CGS First Tier support Romania
Qunifi Limited Call to Teams United Kingdom
Intercom Customer support for VoiceAI, Voca and Meeting Insights United States
BlueSnap Ltd Payment Gateway PCI-DSS and 3DS for VoiceAI TBD
Bandwidth Inc. Communication carrier for VoiceAI Belgium and United States
Telnyx Communication carrier for VoiceAI United States
Twilio Inc. Communication carrier United States
TelAgility Corp. d/b/a Sippio Communication carrier United States
Workstreampeople B.V (AW365) Contact center Netherlands
     
Name of AudioCodes Group Sub-Processor Nature of Processing Location
AudioCodes Australia Pty Ltd Service and professional services, sales Australia
AudioCodes Brasil Equipamentos de Voz sobre IP Ltda. Service and professional services, sales Brasil
AudioCodes China (BJ) Service and professional services, sales China
AudioCodes France SAS Service and professional services, sales France
AudioCodes Germany GmbH Service and professional services, sales Germany
AudioCodes Hong Kong Limited Service and professional services, sales Hong Kong
AudioCodes India Private Limited Service and professional services, sales India
AudioCodes Italy SRL Service and professional services, sales Italy
Nuera Communications Singapore PTE LTD Service and professional services, sales Singapore
AudioCodes Mexico S.A. DE C.V. Service and professional services, sales Mexico
AudioCodes Russ Ltd. Service and professional services, sales Russia
AudioCodes Europe Ltd. Service and professional services, sales United Kingdom
AudioCodes Japan K.K. Service and professional services, sales Japan
Active Communications Europe BV Service and professional services, sales Netherlands
AudioCodes Inc Service and professional services, sales United States
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