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Data Sub Processors

Name of Third Party Sub-Processor Nature of Processing Location Contract
Oracle Israel LTD Service ticketing system Germany BCR + DPA
Microsoft Ireland Operations Limited Mail, O365, Azure Ireland, Austria, Finland, Netherland DPA
Amazon Web Services EMEA SARL (“AWS Europe”) Management and support system United States and Germany COC + DPA
NCR Corporation RMA – Call Center Serbia and United States DPA + SCC
Qunifi Limited Call to Teams United Kingdom SCC
Intercom Customer support for VoiceAI, Voca and Meeting Insights United States DPA + SCC
BlueSnap Ltd Payment Gateway PCI-DSS and 3DS for VoiceAI TBD DPA + SCC
Voxbone S.A Communication carrier for VoiceAI Belgium and United States DPA
Telnyx Communication carrier for VoiceAI United States DPA + SCC
       
Name of AudioCodes Group Sub-Processor Nature of Processing Location Contract
AudioCodes Australia Pty Ltd Service and professional services, sales Australia SCC and DPA
AudioCodes Brasil Equipamentos de Voz sobre IP Ltda. Service and professional services, sales Brasil SCC and DPA
AudioCodes China (BJ) Service and professional services, sales China SCC and DPA
AudioCodes France SAS Service and professional services, sales France SCC and DPA
AudioCodes Germany GmbH Service and professional services, sales Germany SCC and DPA
AudioCodes Hong Kong Limited Service and professional services, sales Hong Kong SCC and DPA
AudioCodes India Private Limited Service and professional services, sales India SCC and DPA
AudioCodes Italy SRL Service and professional services, sales Italy SCC and DPA
Nuera Communications Singapore PTE LTD Service and professional services, sales Singapore SCC and DPA
AudioCodes Mexico S.A. DE C.V. Service and professional services, sales Mexico SCC and DPA
AudioCodes Russ Ltd. Service and professional services, sales Russia SCC and DPA
AudioCodes Europe Ltd. Service and professional services, sales United Kingdom SCC and DPA
AudioCodes Japan K.K. Service and professional services, sales Japan SCC and DPA
Active Communications Europe BV Service and professional services, sales Netherlands SCC and DPA
AudioCodes Inc Service and professional services, sales United States SCC and DPA
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