| Name of Third Party Sub-Processor |
Nature of Processing |
Location |
| SFDC Ireland Limited |
CRM system |
EU |
| HubSpot INC |
Marketing Hub |
EU |
| Oracle Israel LTD |
Service ticketing system and ERP |
Germany |
| Microsoft Ireland Operations Limited |
Mail, O365, Azure |
EU |
| Amazon Web Services EMEA SARL (“AWS Europe”) |
Management and support system |
US and EU |
| Cardtronics USA, Inc. ( Previously NCR Corporation) |
RMA – Call Center |
US and Serbia |
| GCS |
First Tier support |
Romania |
| MongoDB LTD |
DB for SmartTap and Meeting Insights |
Same location where the customer subscription is |
| Damovo Global Services |
On Site services |
Germany |
| Qunifi Limited |
Call to Teams |
UK |
| Intercom |
Customer support for VoiceAI, Voca and Meeting Insights |
US |
| BlueSnap Ltd |
Payment Gateway PCI-DSS and 3DS for VoiceAI |
Israel |
| Bandwidth Inc. |
Communication carrier for VoiceAI |
US and EU |
| Telnyx |
Communication carrier for VoiceAI |
US |
| Twilio Inc. |
Communication carrier |
US |
| TelAgility Corp. d/b/a Sippio |
Communication carrier |
US |
| |
|
|
| Name of AudioCodes Group Sub-Processor |
Nature of Processing |
Location |
| AudioCodes Australia Pty Ltd |
Service and professional services, sales |
Australia |
| AudioCodes Brasil Equipamentos de Voz sobre IP Ltda. |
Service and professional services, sales |
Brasil |
| AudioCodes China (BJ) |
Service and professional services, sales |
China |
| AudioCodes France SAS |
Service and professional services, sales |
France |
| AudioCodes Germany GmbH |
Service and professional services, sales |
Germany |
| AudioCodes Hong Kong Limited |
Service and professional services, sales |
Hong Kong |
| AudioCodes India Private Limited |
Service and professional services, sales |
India |
| AudioCodes Italy SRL |
Service and professional services, sales |
Italy |
| Nuera Communications Singapore PTE LTD |
Service and professional services, sales |
Singapore |
| AudioCodes Mexico S.A. DE C.V. |
Service and professional services, sales |
Mexico |
| AudioCodes Russ Ltd. |
Service and professional services, sales |
Russia |
| AudioCodes Europe Ltd. |
Service and professional services, sales |
United Kingdom |
| AudioCodes Japan K.K. |
Service and professional services, sales |
Japan |
| Active Communications Europe BV |
Service and professional services, sales |
Netherlands |
| AudioCodes Inc |
Service and professional services, sales |
United States |
| AudioCodes LTD |
Service and professional services, sales |
Israel |
