現在所有されている製品の技術サポートが必要ですか？
有効なAudioCodesサポート契約をお持ちのお客様は、ここをクリック してシステムでチケットを作成頂く必要があります。直接サポート契約（ACTS）をお持ちでないお客様、サポート関連の問題については、AudioCodes製品を購入したAudioCodesディストリビューター（パートナー）まで問い合わせください。
よくある質問については、ここをクリックしてください。
Maintenance and Support
Comprehensive, fast, and effective support
Call Us
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Toll Free* +800 444 22 444
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+972 3 976 4343
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* Call toll-free in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Norway, Poland, Portugal, Russian Federation, South Africa, Spain, Switzerland and The Netherlands. In Israel call 1-800-30-50-70 (toll-free). In Finland call 990 +800 444 22 444 (toll-free). In Ireland and United Kingdom call 0080044422444 (toll-free). ** Customers in other countries are welcome to call internationally to our support center at +972-3-9764343. Note: In some countries '+' is dialed as '00' as this is an international toll free number
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Get In Touch
Before contacting AudioCodes for support, we recommend you refer to the FAQs page.
If you have additional questions, click the Get in touch tab and submit a support inquiry.
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Open Ticket Online
To open tickets in your account, you will need the service contract or product serial numbers
open ticket -
Repair Center
Naimi Park, 6 Ofra Haza Street, Or Yehuda, 6032303, Israel Tel: +972-3-976-4000 Fax: +972-3-976-4040
Call Us
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US 1 732 652 1085
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US Toll Free 1 800 735 4588
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Customers in other countries are welcome to call internationally to our support center at +1-732-652-1085. Note: In some countries '+' is dialed as '00' as this is an international number
-
Get In Touch
Before contacting AudioCodes for support, we recommend you refer to the FAQs page.
If you have additional questions, click the Get in touch tab and submit a support inquiry.
-
Open Ticket Online
To open or view tickets, you need a Service Contract
open ticket -
Repair Center
AudioCodes Inc. (US Headquarters) 80 Kingsbridge Road Piscataway, NJ 08854, USA Tel: +1-732-469-0880 Fax: +1-732-469-2298
Call Us
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US +1 732 652 1085
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In Argentina call 08003451904 (toll-free). In Brazil call 08008914200 (toll-free). Customers in other countries are welcome to call internationally to our USA support center at +1-732-652-1085. Note: In some countries '+' is dialed as '00' as this is an international number
-
Get In Touch
Before contacting AudioCodes for support, we recommend you refer to the FAQs page.
If you have additional questions, click the Get in touch tab and submit a support inquiry.
-
Open Ticket Online
To open or view tickets, you need a Service Contract
open ticket -
Repair Center
USA: AudioCodes Inc. (US Headquarters) 200 Cottontail Lane, Suite A101E, Somerset NJ 08873, USA Tel: +1-732-469-0880 Fax: +1-732-469-2298 Brazil: Brite Rua Barbalha, 445 - Alto da Lapa São Paulo – SP - CEP 05083-020 Tel : +55 (11) 3323-9288 web: www.brite.com.br e-mail: audiocodesrma@brite.com.br
Call Us
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Singapore +65 6493 6690
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Australia +61 2 7208 1099
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Hong Kong +852 34697 555
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In India call 1800 5722 940 (toll-free) Customers in other countries are welcome to call internationally to our support center at +972 3 9764343. Note: In some countries '+' is dialed as '00' as this is an international number.
-
Get In Touch
Before contacting AudioCodes for support, we recommend you refer to the FAQs page.
If you have additional questions, click the Get in touch tab and submit a support inquiry.
-
Open Ticket Online
To open or view tickets, you need a Service Contract
OPEN TICKET -
Repair Center
Naimi Park, 6 Ofra Haza Street, Or Yehuda, 6032303, Israel Tel: +972-3-976-4000 Fax: +972-3-976-4040
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Customer Technical Support
AudioCodes provides direct customers with AudioCodes Customer Technical Support (ACTS) that includes around the clock access to our technical experts; software upgrades and updates; and RMA warranty and hardware replacement options. Our Global Support provides support expertise as well as local presence around the world.
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Technical Training
AudioCodes offers a full range of technical training courses at its Training Centers in six different locations worldwide. AudioCodes also provides training courses at customer premises upon request.
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Support Contract Renewals
Ensure continuous support for your AudioCodes products by renewing your maintenance contract before it expires. Annual technical support services can be renewed for one or more years. To renew your contract(s), please request a quote from your preferred AudioCodes reseller or purchasing source or fill out our Support Quotation Request form by selecting the Request Quote button below.
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Repair Information
AudioCodes offers a complete set of hardware replacement services to provide cost-effective repair and replacement options for all AudioCodes products, including hardware Return and Repair (R&R) services for most products for customers with AudioCodes Support Programs. AudioCodes also offers Advance Hardware Replacement (AHR) and Managed Spares service with 4-hour or Next Business Day response time.
