Solution Partner Locator

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies.

Digivox is one of the leaders in unified communications’ solutions for businesses that is impacting the growth and productivity of enterprises of diverse sizes and markets. Our solutions allow for total integration between companies, work teams and customers to allow for the management of communication by any means or place; unifying all information in the same platform. A 360° view of the customer and a comprehensive monitoring of communication channels, in a simple and efficient way.

Enghouse Interactive develops and supplies the widest range of customer contact solutions on the market. Through our global network of partners, supported by 16 international operations, we are helping thousands of organisations of all sizes, industries and complexity to improve their service, productivity and operational efficiency. We support more than 1 million agent seats handling over 1 billion interactions through our systems daily – making Enghouse Interactive one of the biggest providers of customer contact solutions in the world.

Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers: Noda Contact Center. Noda Contact Center is the company’s own all-in-one (C++, Java) IP solution. Today more than 300 contact centers use Noda’s solution, among which are MTS, AVIVA, EFES, Amadeus, Karcher, and Zepter International. Noda received the “Best Product of 2012 for Сall Сenters in Eastern Europe and Central Asia" award at CCWF 2012.

SAP Labs Finland is a leading European provider of IP contact center software solutions for fixed and wireless network environments. It offers open all-IP communications server architecture for unified queuing, prioritizing, and routing for all types of contacts cost effectively. At the same time it provides a clear migration path to meet future needs. With SAP Labs Finland technology, the customers are able to achieve a complete end-to-end enterprise communications solution linking together business centric systems and multi-network terminals.

Verint Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT).