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Taking care of all the essential professional services needs

Basic Managed Services

  • Site Activities Coordination
  • On Site Installation - Rack, Stack, IP connectivity (Optional)
  • Remote product implementation
  • Maintenance Support (ACTS 24x7x365 or 9x5x365, purchased separately)
  • 24x7x365 Remote Monitoring and Alert Notification
  • Managed Spares (24x7x4 hour or 9x5 Next Business Day) or Advance Hardware Replacement (Optional Add-on)
  • Online access to all product docs, SW releases, and patches
  • Online ticketing and ticket reporting
  • Moves, Adds, Changes, Deletes (MACDs)
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