AudioCodes Live Hub Pricing
A Self-Service Communication Hub for Businesses
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- AudioCodes Live Hub Pricing
- Get started with a free trial, no credit card needed
- Usage-based pricing with full transparency
- Save more with volume commitments, enjoy exclusive discounts when you commit to higher monthly call volumes. Contact sales for details.
Bot Connections
Voicebots Connections
Framework
Copilot Studio
$0.018 per minute
Google Dialogflow
$0.018 per minute
Live Hub Text APIs
$0.018 per minute
Live Hub Voice APIs
$0.006 per minute
Google CX Agent Studio
$0.006 per minute
$0.0025 per call attempt
Assist Bot Connection
$0.006 per minute
Speech Services
Speech-to-Text (STT)
Microsoft (Azure AI Speech)
Standard
$0.011 per minute
Google
V1
$0.017 per minute
V2
$0.011 per minute
Nova-1 & 2
$0.004 per minute
Nova-3 (Monolingual)
$0.005 per minute
Nova-3 (Multilingual)
$0.006 per minute
Enhanced
$0.009 per minute
Base
$0.007 per minute
Keyterm Prompting (Add-on)
$0.001 per minute
Bring your own STT Provider
$0.001 per minute
Text-to-Speech (TTS)
Microsoft (Azure AI Speech)
Neural
$0.01 per minute
Neural HD
$0.021 per minute
Google
Standard
$0.003 per minute
Chirp 3: HD
$0.021 per minute
Gemini 2.5 Flash
$0.011 per minute
Gemini 2.5 Pro
$0.022 per minute
Studio
$0.11 per minute
WaveNet
$0.003 per minute
Neural2
$0.011 per minute
Polyglot
$0.011 per minute
Elevenlabs
Flash
$0.06 per minute
Multilingual V2&V3
$0.12 per minute
Aura-1
$0.009 per minute
Aura-2
$0.020 per minute
Amazon (AWS)
Standard
$0.003 per minute
Neural
$0.011 per minute
Generative
$0.021 per minute
Long-Form
$0.068 per minute
Bring your own TTS Provider
$0.001 per minute
Voice Channels
SIP
Inbound
$0.002 per minute
Outbound
$0.002 per minute
WhatsApp Business Calling
Inbound
$0.005 per minute
Outbound
$0.005 per minute
WebRTC Click-to-Call
Inbound
$0.004 per minute
Outbound
$0.004 per minute
Monthly Connection Fee
$5 per connection
Phone Numbers
Local Number
From $1 per month
Country
Price
Argentina
$ 5.00
Australia
$ 1.00
Austria
$ 1.00
Belgium
$ 1.00
Brazil
$ 2.00
Bulgaria
$ 4.00
Canada
$ 1.00
Chile
$ 5.00
Croatia
$ 1.00
Cyprus
$ 5.00
Czech Republic
$ 1.00
Denmark
$ 1.00
Estonia
$ 1.00
Finland
$ 1.00
France
$ 1.00
Germany
$ 1.00
Greece
$ 1.00
Hungary
$ 1.00
Ireland
$ 1.00
Israel
$ 2.00
Italy
$ 1.00
Japan
$ 6.00
Latvia
$ 1.00
Lithuania
$ 2.00
Luxemburg
$ 1.00
Malaysia
$ 4.00
Mexico
$ 3.00
Netherlands
$ 1.00
New Zealand
$ 1.00
Norway
$ 1.00
Philippines
$ 3.00
Poland
$ 1.00
Portugal
$ 1.00
Puerto Rico
$ 1.00
Romania
$ 1.00
Serbia
$ 7.00
Singapore
$ 2.00
Slovakia
$ 1.00
Slovenia
$ 1.00
South Africa
$ 2.00
Spain
$ 1.00
Sweden
$ 1.00
Switzerland
$ 1.00
Thailand
$ 8.00
United Kingdom
$ 1.00
United States
$ 1.00
Inbound/Oubound
Inbound Phone Call
Starting at $0.0054 per minute
Country
Price
Argentina
$ 0.0054
Australia
$ 0.0054
Austria
$ 0.0054
Belgium
$ 0.0054
Brazil
$ 0.0135
Bulgaria
$ 0.0203
Canada
$ 0.0054
Chile
$ 0.0135
Croatia
$ 0.0054
Cyprus
$ 0.0054
Czech Republic
$ 0.0086
Denmark
$ 0.0135
Estonia
$ 0.0054
Finland
$ 0.0135
France
$ 0.0054
Germany
$ 0.0054
Greece
$ 0.0135
Hungary
$ 0.0054
Ireland
$ 0.0054
Israel
$ 0.0122
Italy
$ 0.0054
Japan
$ 0.0054
Latvia
$ 0.0054
Lithuania
$ 0.0270
Luxemburg
$ 0.0054
Mexico
$ 0.0135
Netherlands
$ 0.0054
New Zealand
$ 0.0135
Philippines
$ 0.0648
Poland
$ 0.0122
Portugal
$ 0.0054
Puerto Rico
$ 0.0054
Romania
$ 0.0054
Serbia
$ 0.0054
Singapore
$ 0.0054
Slovakia
$ 0.0203
Slovenia
$ 0.0270
South Africa
$ 0.0054
Spain
$ 0.0054
Sweden
$ 0.0054
Switzerland
$ 0.0054
Thailand
$ 0.0068
United Kingdom
$ 0.0054
United States
$ 0.0054
Outbound Phone Call
Rates depend on source and destination country.
AI Agents
AI Agents Platform
$0.05 per minute
AI Agents Assist Platform
$0.02 per minute
LLMs
| Model | Input (per 1M token) |
Cached input (per 1M token) |
Output (per 1M token) |
| gpt-4o | $2.5 | $1.25 | $10 |
| gpt-4o-mini | $0.15 | $0.075 | $0.6 |
| gpt-4.1 | $2 | $0.5 | $8 |
| gpt-4.1-mini | $0.4 | $0.1 | $1.6 |
| gpt-4.1-nano | $0.1 | $0.03 | $0.4 |
| gpt-5 | $1.25 | $0.12 | $10 |
| gpt-5-mini | $0.25 | $0.03 | $2 |
| gpt-5-nano | $0.05 | $0.01 | $0.40 |
| Model | Input (per 1M token) |
Cached input (per 1M token) |
Output (per 1M token) |
| gpt-realtime (text) | $4 | $0.4 | $16 |
| gpt-realtime (audio) | $32 | $0.4 | $64 |
| gpt-realtime-mini (text) | $0.6 | $0.06 | $2.4 |
| gpt-realtime-mini (audio) | $10 | $0.3 | $20 |
| Model | Input (per 1M token) |
Cached input (per 1M token) |
Output (per 1M token) |
| gemini-2.0-flash | $0.1 | $0.03 | $0.4 |
| gemini-2.0-flash-lite | $0.07 | n/a | $0.3 |
| gemini-2.5-flash | $0.3 | $0.07 | $2.5 |
| gemini-2.5-flash-lite | $0.1 | $0.003 | $0.4 |
| gemini-2.5-flash-native-audio (text) | $0.5 | n/a | $2 |
| gemini-2.5-flash-native-audio (audio) | $3 | n/a | $12 |
| Model | Input (per 1M token) |
Cached input (per 1M token) |
Output (per 1M token) |
| gemini-live-2.5-flash (text) | $0.35 | n/a | $1.50 |
| gemini-live-2.5-flash (audio) | $2.10 | n/a | $8.50 |
LLMs for Document Processing
Embedding model
$0.02 per 1M tokens
Test
Direct Routing for Microsoft Teams
Hosted Essentials+
$2.70 per user per month
Hosted Pro
$4.00 per user per month
Calls Initiation per Second (CPS)
First CPS
Free
Each Additional CPS
$15/month
Value-Added Services
Call Recording
$0.004 per minutes
Voice Translation
Voice Translation
$0.15 per minute
$0.12 per minute
$0.002 per minute
Support Plans
Basic
Pro
Premium
Price per Month
Free
$250 per month or
4% of monthly bill
whichever is higher
$750 per month or
8% of monthly bill
whichever is higher
Support Coverage
Best effort
9 hours / day; 5 days a week
24/7
Response Time - Urgent priority level
Next business day
Up to 2 business hours
Up to 2 hours
Response Time - High priority level
Up to 2 business days
Up to 4 business hours
Up to 4 business hours
Response Time - Medium priority level
Up to 5 business days
Up to 2 business days
Up to 2 business days
Response Time - Low priority level
Up to 5 business days
Up to 2 business days
Up to 2 business days
Incident Management Platform
Email support
AudioCodes' Service Portal
AudioCodes' Service Portal
Phone support for incident escalation
Available
Available
For more information on billing, click here.