In today’s busy hybrid workplaces, especially for organizations that operate globally, unified communications (UC) solutions like Webex Calling are no longer an optional extra. In fact, when it comes to boosting enterprise productivity wherever employees happen to be located, it’s fair to say that UC voice calling is really a must-have.
Indeed, this is exactly what we’re seeing playing out in the telecommunications arena, with UC as a service (UCaaS) solutions significantly expanding their customer base as enterprises everywhere recognize that the hybrid work model is here to stay.
Overcoming Infrastructure Challenges
However, the reality on the ground can be much more complicated, especially when many organizations have legacy investments in infrastructure, often with a mix of different PBXs and analog equipment. As a result, such organizations are likely to face a number of challenges around infrastructure maintenance, support agreements and compliance policies, to name just a few, when they migrate to UCaaS voice calling.
To take advantage of the incredible opportunities offered by the hybrid work revolution, many organizations are looking for quick and efficient ways to connect their Cisco Webex Calling solution to the PSTN to enable external telephony communication. And this is where AudioCodes session border controllers (SBCs) enter the frame.
AudioCodes SBCs Now Certified for Webex Calling
Cisco recently certified the AudioCodes Mediant suite of SBCs to enable seamless, reliable and secured PSTN and SIP trunk connectivity with Webex Calling. AudioCodes Mediant SBCs include cloud-based, virtualized and appliance models to fit any customer need, and ensure a robust and secured deployment with superior voice quality as well as providing management, analytics and reporting capabilities.
The cloud-native AudioCodes Mediant Cloud Edition (CE) SBC is ideal for facilitating the high-scale deployment of Webex Calling services. The Mediant CE runs on public clouds, and boasts built-in high availability and cost-effective dynamic elasticity to deliver reliable service and call continuity.
Mediant Cloud Edition (CE) SBC
But you don’t have to take our word for how well our SBCs are ranked in the industry.
In their Enterprise SBCs and VoIP Gateways Market Tracker – 4Q23 and CY23 Analysis and 2024–28 Forecast, market research firm Omdia announced that AudioCodes achieved the highest worldwide SBC revenue share with 23.1% for the year 2023.
A Truly Flexible and Comprehensive Solution
For those organizations that require comprehensive SIP interoperability with legacy IP-PBXs and SIP trunks, we believe that there are no products more flexible and well-integrated than AudioCodes Mediant SBCs.
Our Mediant SBCs stand ready to help you accelerate your integration to Webex Calling and Webex BYOC (BYOPSTN), while at the same time providing you with all the flexibility you need to scale and expand according to your unique business requirements.
AudioCodes Live Platform – PSTN Connectivity the Easy Way
Building on this robust foundation, the AudioCodes Live Platform – powered by AudioCodes SBCs – offers an exceptionally straightforward way to connect to Webex Calling, minimizing complexity for organizations transitioning from legacy infrastructure.
Live Platform’s intuitive configuration tools and automated workflows significantly reduce deployment time and IT overhead, enabling rapid integration with Webex Calling. Fully certified for both Webex Cloud Connect and Webex Go, it ensures seamless compliance with Webex’s exacting standards, while delivering secure, scalable and agile options for connectivity.
With advanced capabilities like centralized management, real-time analytics and the flexibility to support both cloud-native and hybrid environments, including Local Gateway capabilities, Live Platform empowers organizations to effortlessly deliver voice services, enhance operational efficiency and unlock the full potential of Webex Calling in the modern workplace.
For more information, or to get in touch with us about our solution, click here.
