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Video List

  • 01:49

    How UCF's Partnership with AudioCodes Voca CIC Elevated CX for Faculty, Students and Customers

  • 01:40

    Connect your Copilot Studio Chatbot to Telephony Channels with Live Hub

  • 13:25

    Vanderlande's Successful Migration to a Microsoft Teams Contact Center with Voca CIC [FULL STORY]

  • 27:42

    Your Contact Center User Experience — Who Are You Forgetting?

  • 02:44

    AudioCodes Voca CRM Integration

  • 01:58

    AudioCodes Live Platform – Operator Connect Accelerator Platform

  • 38:04

    How Microsoft Teams-Certified Contact Centers Are Built

  • AudioCodes’ Innovative Content Sharing for Microsoft Teams Rooms

  • 32:29

    How to Deliver Better Customer Experience Using Microsoft Teams

  • 02:44

    Berry Global Selects AudioCodes' Complete Calling and Contact Center Experience for Microsoft Teams

  • 01:35

    Vanderlande's Successful Migration to a Microsoft Teams Contact Center with Voca CIC

  • 01:25

    Self-Service Microsoft Teams Direct Routing Connectivity with AudioCodes Live Hub

  • 22:13

    Five Crucial Factors of a Microsoft Teams CCaaS You Need to Know

  • 01:37

    AudioCodes Voca Supervisor Functions

  • 01:33

    AudioCodes Voca Flow Designer

  • 03:07

    AudioCodes Voca Agent Functions

  • 0:45

    Inbound Digital Click-to-Call in the Banking Sector

  • 1:00

    Inbound Digital Click-to-Call in the Insurance Sector

  • 0:45

    Inbound Digital Click-to-Call in the Travel Sector

  • 28:30

    Navigating Contact Center Evolution: Trends to Embrace and Avoid in 2024

  • 01:52

    AudioCodes Live Cloud – Operator Connect Accelerator Platform

  • 12:34

    More than an SBC Company - AudioCodes Talks UC Elasticity at Zoomtopia

  • 01:00

    AudioCodes Voca Contact Center for Microsoft Teams, Deep Dive and Demo

  • 29:26

    Why Consolidate Your UC and Contact Center

  • 1:10

    Meeting Insights: AI Conversational Intelligence for Customer-Facing Teams

  • 14:00

    Full Demo: Voca Conversational Interaction Center

  • 1:25

    AudioCodes Microsoft Teams Rooms (MTR) Devices For Large-Size Meeting Rooms

  • 0:52

    AudioCodes Microsoft Teams Rooms (MTR) Devices For Mid-Size Meeting Rooms

  • 1:33

    How to use highlights

  • 3:05

    How to use recaps

  • 0:54

    How to upload 3rd party recordings

  • 0:43

    How to add a co organizer

  • 0:42

    How to add Meeting Insights to Teams desktop

  • 0:38

    How to add a representative

  • 0:37

    How to attach a file to meeting recordings

  • 0:58

    How to create a recap from highlights

  • 1:16

    How to invite Mia to a meeting

  • 1:25

    How to pause and stop a recording

  • 1:15

    How to publish and unpublish a meeting recording

  • 0:49

    How to send updated recaps emails

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