What's new in AudioCodes Native Teams IP Phones devices?
AudioCodes offers a range of Microsoft Teams IP phones designed to deliver high-quality communication experiences. The C430HD & C435HD are an entry level/common area phones that provides essential features for unified communications in shared spaces or phone booths. The C455HD is a high-end IP phone with integrated Bluetooth and dual-band Wi-Fi, and ability to add a color touch expansion module. The C470HD is the top-of-the-line model, featuring a full touch screen, integrated Bluetooth and dual-band Wi-Fi, ensuring a premium user experience.
Release Versions:
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Supported Models:
- C430HD
- C435HD
- C455HD
- C470HD
Microsoft Applications:
- Microsoft Teams: 2024122303 (also known as 1.5.0) -
For Microsoft’s ‘Release Notes for Microsoft Teams Phones’, click here. - Authenticator: 6.2410.7268
- Microsoft Intune: 24.09.1
- Admin Agent 733
Main Features In This Release:
Moving Teams Android Devices to AOSP Device Management
- Starting from this release, Microsoft Teams Android devices now use Intune Android Open Source Project (AOSP) device management.
- For more info about the AOSP migration, please refer to here.
Supported Models:
- C430HD
- C435HD
- C455HD
- C470HD
Microsoft Applications:
- MicrosoftTeams-2024092304 (a.k.a. 1.3.1)
- Authenticator: 6.2410.7268
- Microsoft Intune: 24.09.1
- Admin Agent 733
Main Features In This Release:
Moving Teams Android Devices to AOSP Device Management
- Starting from this release, Microsoft Teams Android devices now use Intune Android Open Source Project (AOSP) device management.
- For more info about the AOSP migration, please refer to Moving Teams Android Devices to AOSP Device Management | Microsoft Community Hub.
Supported Models:
- C430HD
Microsoft Applications:
- MicrosoftTeams-2024080808 (a.k.a. 1.2.1)
- Company Portal 5.0.6152.0
- Admin Agent 733
Main Features In This Release:
First C430HD release
Supported Models:
- C435HD
- C455HD
- C470HD
Microsoft Applications:
- MicrosoftTeams-2024080808 (a.k.a. 1.2.1)
- Company Portal 5.0.6152.0
- Admin Agent 703
Main Features In This Release:
Version 2.3.453 delivers Android OS12
- Phones can be updated to Android OS12 via the intermediate firmware version of 1.19.642 (or any later 1.19 build). Note that the phone will not be restored to its default settings as a result of this upgrade.
- Applies to C430HD, C435HD, C455HD and C470HD.
Inapplicable to C448HD and C450HD
Block firmware downgrade
- Starting from this version release, firmware downgrade is blocked. This will prevent a possible race condition between Microsoft TAC and AudioCodes’ OVOC | Device Manager
Supported Models:
- C430HD
- C435HD
- C455HD
- C470HD
Microsoft Applications:
- MicrosoftTeams-2024061301 (a.k.a. 1.1.3)
- Company Portal 5.0.6152.0
- Admin Agent 703
Main Features In This Release:
Enhanced Security in Android OS12
The new release, based on OS12 offers a significantly enhanced security level compared to the previous Android OS9. This upgrade ensures advanced privacy controls, improved data protection, a better app security and also more secure connectivity.
Improved incoming audio performance
This version optimizes audio processing for incoming calls resulting in a significant improvement in call quality. Users now experience a much faster connection so the remote party (the caller) hears the recipient’s voice (the local phone) with noticeably reduced delay.
Capability for admin-defined password complexity has been added
The feature was designed mainly for non-touch screen phones but can also be applied to touch-screen phones. The feature gives admins the ability to finely adjust password complexity, ensuring that customers using low-cost phones (LCPs) can easily input passwords using the phone's hard keys.
AudioCodes Android-based phones now support multicast paging (including barge-in)
in compliance with customer requests, especially customers in the educational market invested in emergency notification systems which use multicast. The new feature allows a call to be paged to a group of phones to notify a team about (for example) the time and place at which a meeting will commence. The paging call is multicast via a designated group IP address, in real time, on all phones in the group.Barge-in enables paging to interrupt (barge in on) phone conversations that are in progress.
Improved out-of-the-box troubleshooting.
Admins can now monitor the status of the various software modules of the device. If initial provisioning is unsuccessful or if admin encounters an issue related to the network / connection to Device Manager, the feature gives admin an indication as to why.
AudioCodes Android devices can configure VLAN via a DHCP Option when CDP/LLDP isn’t allowed in the organization
The following DHCP Options offer a VLAN ID: Option 43, 132, 128, 129, 144, 157, 191. If the device gets more than one of these, it will apply only one according to the aforementioned order of priority.
Power-Saving Mode for the MWI LED and the LCD
This feature automatically activates power-saving mode during non-working hours. By default, during off hours the phone's uppermost-right LED is switched off and the LCD is dimmed. This conserves energy and minimizes light disturbance, providing a seamless and efficient user experience.
[Applies to C455HD and C470HD] USB device mode is available as a Beta feature.
The phone can be connected to a PC via a USB-A Male – USB-A Male cable, allowing it to be used as the PC’s audio device such as an external speaker.
Improvements were made to certificate enrollment using Simple Certificate Enrollment Protocol (SCEP).
QoS settings for the PC port are now supported (VLAN for PC port).
A timeout has been added to the Admin login to automatically logout the admin user.
[C470HD] A ‘Switch to Zoom’ operation can no longer be performed from the phone UI
Please contact AudioCodes for more information about performing the operation.
