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Live Cloud - Direct Routing SaaS Solution

The simple way for partners to onboard customers to Microsoft Teams voice

Streamlining Microsoft Direct Routing for our partners' customers

Microsoft Teams Direct Routing enables service providers and partners to connect their Teams customers to local PSTN or SIP trunk providers. AudioCodes provides various voice-as-a-service solutions that simplify the integration of Microsoft Teams for Direct Routing using AudioCodes’ certified SBCs to deliver collaboration, unified communications and enterprise telephony.

Service Plans

Hosted Essentials+

  • PSTN connectivity: Configuration and automation for Direct Routing
  • Self-service multi-tenant portal for customer onboarding
  • Self-service portal for end-customer MACD operations
Connect to any SIP Trunk or bundle your own minutes plan

Hosted Pro

Essentials+, with the addition of:

  • Lifecycle number management and advanced telephony portal
  • User policy and automation management
  • Monitoring and Teams QoE reporting using powerful AudioCodes applications
Connect to any SIP Trunk or bundle your own minutes plan
  • Empowering Partners
    Empowering partners to elevate their business strategy offerings for both existing and new customers

  • Quick Time-to-Service
    No need for service providers to invest in dedicated infrastructure

  • Streamline Customer Migration
    Quickly and easily onboard customers and provide them with powerful day-to-day management and analytics capabilities

  • Optimize Cost
    Per-user per-month service model limits CapEx spending

  • Agility
    Gives you the agility to deliver Microsoft Teams voice from your data center or Azure

  • Enhance Productivity with DaaS and SaaS Solutions
    Business phones and meeting room solutions: IP phones, video and audio room conferencing, call recording, conversational IVR and meeting productivity solutions as a service

Success Stories

Algar Telecom

Melissa Kefouri, Head of Agile Transformation

“Many of our business customers in Brazil are looking to Microsoft Teams to enhance productivity and collaboration and, in conjunction with AudioCodes Live Cloud for Microsoft Teams, we can help them achieve those goals in a simple and cost-effective way.”


Jon Evans, CEO

“Microsoft Teams is a game-changer for businesses of all sizes, delivering highly effective unified communications and collaboration for office-based and remote employees. AudioCodes Live Cloud for Microsoft Teams enables us to realize the true value of Teams by offering our mid enterprise customers a migration path to a fully featured, cost-effective Teams-based voice calling service.”

Colt Technology Services

Peter Coppens, Vice President Product Portfolio

“Organizations everywhere are looking to adopt cloud-based communications solutions to power their digital transformations and the next wave of business growth. Working with AudioCodes gives our customers the flexibility and connectivity they need to ensure that the move to an Intelligent Communications solution is as cost-effective and as smooth as possible.”

Our Experts Are Ready To Help!

Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.

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