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Management Products & Solutions

One Voice Operations Center (OVOC)

One Voice Operations Center
Web-based lifecycle management and monitoring for cloud or premises-based VoIP deployments.
  • Centralized voice network management
  • Simplified day-to-day operations
  • End-to-end Microsoft Teams QoE monitoring
  • Scalable and robust


AudioCodes One Voice Operations Center (OVOC) is a voice network management solution that combines management of voice network devices and quality of experience monitoring into a single, intuitive application. OVOC enables administrators to adopt a holistic approach to network lifecycle management by simplifying everyday tasks and assisting in troubleshooting all the way from detection to correction. OVOC can be deployed in service provider and enterprise networks and supports end-to-end quality of experience monitoring in Microsoft Teams environments.

OVOC provides IT staff with single pane of glass through which they can manage and monitor VoIP devices and elements from a single centralized location, saving time and costs. Tasks normally considered to be complex and time-consuming, such as performing root cause analysis, provisioning new devices and initiating bulk software updates, can now be carried out simply and rapidly. OVOC’s open APIs enable integration with 3rd party applications to provide additional functionality such as enhanced voice analytics and data-layer monitoring.


  • Streamline network management and quality monitoring into one single application
  • Improve system availability with accurate troubleshooting and root cause analysis
  • End-to-end QoE monitoring for Microsoft Teams calls and meetings
  • Increase efficiency with centralized configuration and provisioning
  • Gain intelligent insights into network trends and performance to assist in planning and design
  • Available for deployment on cloud services such as Amazon Web Services (AWS) and the Azure Marketplace


  • Highly scalable to support thousands of devices
  • Multi-tenancy support for hosted and managed environments
  • Auto-provisioning and configuration for the entire AudioCodes portfolio
  • IPV6 and IPV4 support
  • Real-time call quality monitoring and root cause analysis
  • Integration with AudioCodes Routing Manager (ARM) session routing solution
  • Centralized reporting and knowledge distribution

OVOC Available Packages

Package Device Management Quality Monitoring Reporting Microsoft Teams QoE Monitoring

OVOC Basic




OVOC Advanced


AudioCodes OVOC voted #1 in management and quality monitoring platform for Contact Centers by 2022 report

Looking for a UC Management Application? OVOC Voice Network Management System is Your Key to Success!

AudioCodes One Voice Operations Center (OVOC) Supports End-to-End Microsoft Teams Voice Quality Monitoring

Monitor Microsoft Teams calls voice quality via a single screen!

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