AudioCodes One Voice Operations Center (OVOC) is a voice network management solution that combines management of voice network devices and quality of experience monitoring into a single, intuitive application. OVOC enables administrators to adopt a holistic approach to network lifecycle management by simplifying everyday tasks and assisting in troubleshooting all the way from detection to correction. OVOC can be deployed in service provider and enterprise networks and supports end-to-end quality of experience monitoring in Microsoft Teams environments.
OVOC provides IT staff with single pane of glass through which they can manage and monitor VoIP devices and elements from a single centralized location, saving time and costs. Tasks normally considered to be complex and time-consuming, such as performing root cause analysis, provisioning new devices and initiating bulk software updates, can now be carried out simply and rapidly. OVOC’s open APIs enable integration with 3rd party applications to provide additional functionality such as enhanced voice analytics and data-layer monitoring.