- The AudioCodes 400 series of HD IP phones now supports native voice dialing capabilities
- By using the VocaNOM voice dialing solution, corporate contacts are available for voice dialing with automatic synchronization to the corporate address book
- AudioCodes’ Voca speech recognition technology provides high detection rates with over 95% call routing success
Lod, Israel – September 19, 2017 - AudioCodes (NASDAQ: AUDC) Press Release
AudioCodes, a leading provider of voice networking solutions that enable enterprises and service providers to transition to all-IP voice networks, today announced the launch of speech-driven dialing capabilities for its 400HD series of IP phones.
By using VocaNOM, a voice-dialing solution designed and developed by AC Voca, the AudioCodes Speech Recognition Division, AudioCodes IP phone users can easily place a call to any other employee of a company simply by saying his or her name, thus instantly making work calls on-the-go with great simplicity and ease.
VocaNOM has already been deployed across multiple business customers, global regions (USA, Germany and Israel) and business verticals, proving to be a great go-to voice dialing solution for everyday organizational needs. The speech recognition engine used as part of the VocaNOM solution is a self-developed engine with special expertise in identifying contact and department names, and more than 95% accuracy levels in speech recognition abilities in multiple languages (English (U.S.), German and Hebrew).
Additionally, thanks to AudioCodes’ expertise in IP telephony, deploying VocaNOM can be achieved rapidly with full interoperability with various corporate PBXs. Real-time synchronization with the corporate address book (via Active Additionally, thanks to AudioCodes’ expertise in IP telephony, deploying VocaNOM can be achieved rapidly with full interoperability with various corporate PBXs. Real-time synchronization with the corporate address book (via Active Directory) means that the VocaNOM solution takes no more than a few hours to become fully operational, making company contacts readily available for voice dialing from the office space or outside of it.
“We are witnessing great success with VocaNOM across various types of organizations,” said Tzacki Naim, AC Voca General Manager. “Any organization with a few hundred employees or more obtains great value by using a simple calling solution. With the VocaNOM voice-dialing solution, employees simply press one button on their desk phone, say any name and get connected. For employees who need to place work calls to various contacts in very short time periods, VocaNOM becomes their preferred dialing solution, as these workers can make calls without having to look up or store corporate phone numbers or have their calls handled by the organization’s phone operator. C-level managers, sales managers, or any other organizational functions that act as a main contact touch point, see VocaNOM as a true productivity enabler, in the office space and especially when driving or on the go. VocaNOM makes a great communication assistant tool that is well-adapted to the needs of busy workers who appreciate time-saving, productivity and the freedom to make instant work calls from anywhere, at any given time.”