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Empower Modern Academic Success with Voice and Conversational AI

Your trusted partner for communications excellence in Higher Education

We understand the importance of secure, reliable and innovative voice and collaboration solutions in the academic world. Higher Education institutions, such as colleges and universities, must provide students and faculty staff with frictionless, secure interactions via voice, video and chat. To do so, most are moving from legacy telephony systems to cloud-based unified communications services such as Microsoft Teams.

AudioCodes is an expert in helping Higher Education establishments simplify that migration and succeed in delivering the best education and support to your community through voice, contact center and collaboration solutions  that leverage the very latest in voice and conversational AI technology.

Understanding your Specific Needs in Higher Education

Effective Communications Evolution

Effective Communications Evolution

As they migrate from legacy telephony to the latest cloud-based unified communications, colleges and universities have to maintain secure and reliable communications with their students and staff. Zero disruption is key.

Managing Peak
Periods

Managing Peak
Periods

Providing robust voice and collaboration solutions to enable seamless remote learning, essential for adapting to modern educational demands and to improve education experience and outcomes.

Safeguarding Students and Staff

Safeguarding Students and Staff

Higher Education establishments need communications solutions that protect the safeguarding of students and staff in terms of secure interactions, protecting sensitive data and complying with regulatory requirements, particularly in times of critical need.

Operational Cost Savings

Operational Cost Savings

Colleges and Universities have to prioritize their spending on educational outcomes, so constantly strive to reduce costs and enhance operational efficiency of infrastructure services such as voice communications.

Resource/Skills Challenge

Resource/Skills Challenge

Educational institutions need to focus their limited IT resources on learning outcomes and supporting students and staff, rather than constantly keeping up with rapidly evolving UC, contact center and AI technologies.

Seamless
Integration

Seamless
Integration

Expertly integrating with existing systems and applications is necessary to foster a harmonious technology ecosystem that meets the evolving needs of higher education institutions, while leveraging existing investments.

Trusted by Higher Education Leaders

Explore the success of your academic colleagues.

Forrester Research

In higher education, voice infrastructure lies at the intersection of communication, collaboration, and security. It is a critical enabler of remote learning, faculty-student engagement, operational efficiency, and emergency communication during times of crisis. Institutions must invest in advanced voice migration solutions to thrive in the digital era.

Forrester Research

Enhancing Collaboration in Higher Education

Colleges and universities often grapple with the task of sustaining secure and efficient collaboration for students and staff. Our comprehensive suite of solutions, developed through our higher education experience, is meticulously crafted to address these pain points, ensuring operational efficiency, productive interactions with students and faculty, and seamless adoption of emerging technologies.

From voice migration to seamless connectivity, we provide the tools and expertise to transform higher education institutions into well-connected, innovative centers of learning.

Explore how to unlock the full power of collaboration. Embark on a journey toward a more connected and efficient future in higher education today.

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Higher Education Contact Centers – Above and Beyond

Establishing and maintaining a contact center in higher education comes with its unique set of challenges. AudioCodes understands these pain points and leverages its extensive experience to provide seamless solutions. We can provide Contact Center as a Service (CCaaS), fully integrated with Microsoft Teams to dramatically improve call handling and engagement between students, parents and staff.

We can integrate your unified communications with your existing contact center, to deliver reliable and efficient communications that leverages your existing investment, ensuring that your higher education contact center functions smoothly, even during emergencies.

Learn how AudioCodes' expertise swiftly resolve the unique communications challenges faced by higher education institutions, through the power of voice, contact center and conversational AI technologies.

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AI-Powered Voice Solutions for Academic Excellence

AudioCodes empowers higher education establishments to harness the potential of AI to deliver solutions that improve engagement with students and parents, securely record all interactions and meet the unique needs of all pillars of higher education – from students to professors – to research centers and more.

AI-Powered Contact Center

Certified to integrate fully with Microsoft Teams, our AI-powered contact center solution can help colleges and universities improve communication with the student community through conversational AI.

AI-Powered Innovation

We provide access to cutting-edge AI-powered voice technology, ensuring your institution remains at the forefront of academic innovation.

AI-Powered Recording

Our AI-powered secure recording of all communications, meetings, tutorial group discussions etc can help keep education institutions compliant and also improve learning outcomes and staff knowledge.

Expert Insights: Revolutionizing Healthcare Communications

Explore our comprehensive resources to gain deeper insights into how AudioCodes' voice, contact center and conversational AI solutions can revolutionize healthcare communications, enhancing staff collaboration, knowledge and patient care.

Our Representatives Are Ready To Help!

Get the best solution for your organization and specific use case. Our representatives can advise on products, compatibility and UC deployments.

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