Management Products & Solutions

OVOC MasterScope Voice Quality Data Layer Monitoring

OVOC MasterScope Voice Quality Data Layer Monitoring

Voice quality data layer monitoring for VoIP deployments

  • Voice quality data layer monitoring from a single pane of glass Voice quality data layer monitoring from a single pane of glass
  • Easy troubleshooting and root cause analysis Easy troubleshooting and root cause analysis
  • Network performance insights & predictive analytics Network performance insights & predictive analytics
  • Auto-provisioning and configuration Auto-provisioning and configuration

Assure your voice quality using OVOC data layer monitoring

AudioCodes OVOC MasterScope Voice Quality Data Layer Monitoring identifies call quality related issues quickly, so you can take immediate action to resolve them.

Powered by NEC MasterScope Network Manager and Flow Analyzer modules, data layer monitoring enables root cause analysis (RCA) for calls with quality issues through multi-layer drill down. By correlating voice network monitoring information to data network layers, OVOC MasterScope delivers comprehensive quality visibility to detect and correct voice-related networking issue.

Currently OVOC MasterScope voice quality data layer monitoring is only available to OVOC Advanced customers. 

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Benefits

  • Monitor, analyze and troubleshoot voice and data layers from a single pane of glass
  • Access all current and historical call data and underlying data layer information with just a few clicks
  • Intelligent insights into network trends and performance to assist in planning and design
  • Intuitive UI to simplify voice network operations, improve user experience and reduce downtime

Key Features

  • Drill down from the OVOC Advanced Quality Package into the details of a specific call leg in a network segment using MasterScope
  • Get full details of the data layer network behavior at the same time a call is being made
  • Perform historical RCA on the data traffic and router behavior
  • Perform corrective actions on either routers or session border controllers (SBC) from OVOC after identifying the root cause of the problem
  • Launch MasterScope directly from the OVOC dashboard

MasterScope: Network Manager and Network Flow Analyzer

Network Manager Specifications
Multi-vendor data link network management
  • Router and switch monitoring
  • Failure and performance metrics
Configuration Management
  • Network topology management
  • Devices wiring conditions status
  • Visualized path between any two points in the network
  • IPv4/IPv6 protocols
Failure Management
  • Detect failures and notify administrator using ICMP, SNMP traps, MIBs, etc.
  • Visual alert presentation on network map and on alerts table
  • Failures aggregations
  • Mail and SNMP forwarding of alerts
Performance Monitoring
  • Metrics collections using SNMP MIBs data
  • Real-time analysis
  • User-defined reports creation
Web Console Dashboard, topology map, and packet flow analysis view for root-cause analysis
Supported Protocols SNMP, Syslog, ICMP
Network Flow Analyzer Specifications
Customizable Dashboard
  • Supports graphs and current alert lists
  • Displaying only the necessary information
  • Each user can customize a dashboard according to the respective work
Threshold Monitoring
  • Detect performance degradation
  • Prevent serious failures
  • Threshold fields: “Application”, “Protocol”, “Destination/Source IP”, “Destination/Source AS”
  • User defined threshold excess alerts
Grouping definitions Link Aggregation (LAG) Breakdown analysis for a logical interface
Supported Protocols NetFlow (v5, v9), sFlow (v4, v5)
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Resources

  1. AudioCodes One Voice Operations Center (OVOC)

    Brochures

    Release Date: Jan 27, 20

  2. AudioCodes Routing Manager (ARM) – Centralized Call Routing and Dial Plan Management

    Brochures

    Release Date: Dec 16, 19

  3. AudioCodes Device Manager

    Brochures

    Release Date: May 20, 20

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