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Migration and Operational Services for Microsoft Teams

Let our experts simplify your Microsoft Teams voice journey

A Seamless Migration to Microsoft Teams

AudioCodes’ consultancy and professional services experts engage with you throughout your journey to Teams. We create a custom migration plan, covering all stages from implementation to operation, designed to meet the specific needs of your business. Our expertise helps ensure a seamless transition for your organization and your people.

  • Microsoft-certified Certified for Microsoft Teams voice calling.
  • Smooth and seamless migration Integrate an IP-PBX or contact center with the PSTN or a SIP trunk provider.
  • Keeping it simple Considerably reduces the complexity of Microsoft Teams deployment.
  • Transparent monthly pricing A straightforward purchasing model on a per-user per-month basis.

Boosting Your Productivity the Easy Way

You can then start reaping the benefits of communication, collaboration and hybrid work, while we provide the tools and services to ensure the smooth operation and management of your Microsoft Teams deployment.

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Journey Milestones

Design & Plan

In the first phase, we determine the right solution and best practices for your project to ensure an optimal migration to Teams.

We start with listening carefully, with a Discovery workshop to explore your objectives, working practices (office, home, remote), meeting preferences, user personas, existing UC environment (including PBX and analog devices) and cloud strategy. We then work with you to design your UC vision, budget, project and user adoption plans, including conducting a proof of concept (POC) to demonstrate the value of our detailed deployment plans.


The second phase includes project management and implementation services, all delivered by AudioCodes experts.

AudioCodes’ experienced project managers work hand in hand with you to implement the agreed migration plan, focusing on deploying Microsoft Teams on time and on budget. AudioCodes’ skilled engineers set up, configure and commission the service remotely or on-site, verifying functionality as per the plan and ensuring that users are onboarded effectively.


In the third and last phase, your journey to Microsoft Teams is well underway with AudioCodes experts by your side as your deployment becomes operational.

We provide user-focused training and support services to encourage user adoption and drive a successful migration. To support ongoing operations, the AudioCodes service team can also provide additional management and monitoring services, technical support and hardware replacement services. This is designed to optimize your Microsoft Teams experience and align with your executive vision.

The AudioCodes Live Advantage

With AudioCodes Live, enterprises adopting Microsoft Teams as their primary communications platform get the maximum return from their investment by leveraging their existing SIP trunks and legacy voice platforms using Direct Routing. The AudioCodes Live voice-as-a-service solution is complemented by devices-as-a-service, monitoring and management tools, as well as productivity-enhancing applications.

  • Microsoft Teams-certified Direct Routing connectivity
  • Bring Your Own Carrier (BYOC) to retain your current voice operator tariffs
  • A fully scalable solution to grow with your business
  • Predictable OpEx costs for transparency and convenience
  • A range of business phones, meeting room devices and applications to complete the solution



How to Ensure a Microsoft Teams Proof of Concept (POC) Is a Success


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Success Stories

USR Electronic Systems

Jacob Rouvio, CIO

“With AudioCodes, we achieved exactly what we were after - work from anywhere, fully linked to Microsoft Teams with ease of usage and the best quality that can be found! I know I can trust AudioCodes whenever I need to expand our USR migration.”

Suffolk County Council

Simon Mason, Head of Design and Platforms

"AudioCodes Live for Microsoft Teams wrapped everything we needed into a simple, subscription-based managed service that was not only rapidly and seamlessly deployed, but is also more cost-effective than our previous solution."


John Walker, IT Lead

“Thanks to AudioCodes’ range of innovative and versatile products and the expert capabilities of its global professional services team, our migration to Microsoft UC has progressed smoothly, enabling our employees to enjoy an enhanced communications experience.”


What Is AudioCodes Live for Microsoft Teams?

AudioCodes Live for Microsoft Teams - Ultimate solution for the hybrid workplace

AudioCodes Live, a complete Microsoft Teams Voice as a Service solution

AudioCodes Live for Microsoft Teams - a subscription-based solution that simplifies the integration of Microsoft Teams [Short Version]

AudioCodes Live Essentials on Azure for Microsoft Teams

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Our Experts Are Ready To Help!

Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.

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