SmartTAP 360° Enterprise Interactions Recording - an intelligent, compliance-grade Enterprise recording platform
Available on the Microsoft Azure Marketplace, AudioCodes SmartTAP 360° is an intelligent, compliance-grade Enterprise recording platform for voice, video and instant messaging (IM) interactions. Supported by AudioCodes voice expertise and tailored for specific customer requirements, SmartTAP 360° is easily deployed and integrated with Microsoft Teams, Skype for Business, and any enterprise PBX when connected to an AudioCodes SBC.
SmartTAP 360° enables enterprises to capture and index corporate voice calls for later-stage AudioCodes Voice.AI analysis, while addressing regulatory compliance requirements. The default download supports recording of up to 50 concurrent calls, and supports 4 demo recording licenses for evaluation.
Subscribe to the SmartTAP 360° App on Microsoft Azure Marketplace with an evaluation license
Highlights
- Fully compatible and seamlessly integrated to any Skype for Business deployment type and SIPRec based recording
- Support for multiple call types including internal calls, mobile calls, calls with remote users and federated users
- Registered enterprise users and external entities recorded under any call scenario
- Connect to conference servers, edge, front-end servers and more using the SmartTAP components and plugins
- Recordings data stored on premise or cloud-based
- Microsoft Teams recording via Direct Routing calls routed through AudioCodes SBC
