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Web real-time communications (WebRTC) technology enables real-time voice, video, and chat communications capabilities to be embedded natively in web browsers without the need for plug-ins or other downloaded software components.
AudioCodes’ WebRTC solution comprises a feature-rich, highly secure WebRTC gateway that is fully integrated with AudioCodes market-leading session border controller (SBC), and a WebRTC client SDK. AudioCodes’ unique solution provides protection against all potential threats carried by internet-based WebRTC traffic. It also delivers reduction in IT hardware and software components, as well as management simplification and cost-effectiveness.
The AudioCodes WebRTC solution provides enterprise IT administrators and contact center operators with a highly secure, comprehensive, easy to deploy, web-based voice communications solution that results in improved customer experience, cost savings and enhanced customer service operations.
- Simple and secure integration of WebRTC into enterprise and contact center operations
- Savings in communications and infrastructure costs
- Enhanced IT productivity and smoother customer service operations
- Simple integration of WebRTC functionality into websites without prior coding knowledge
- Fully integrated with AudioCodes SBCs for strong security and interoperability
- Seamless connectivity between WebRTC clients and VoIP deployments
- High quality voice with built-in Opus support
- Support for real-time voice quality monitoring