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360° Enterprise Interactions Recording
AudioCodes SmartTAP 360° for Microsoft Teams is an intelligent, fully secured enterprise recording solution for all voice, video and IMs interactions.
With SmartTAP 360°, enterprises can seamlessly capture and index any customer or organizational interaction across external and internal communication channels, allowing companies to record their internal and external interactions for later-stage AI analysis, or for meeting regulatory compliance demands.
Advanced Key Compliance Features
- Manual pause/resume for real-time PCI compliance recording
- Integrated announcement server with opt-out capability for MiFID II compliance
- Dedicated deletion and retention policies with local (national) storage capabilities for GDPR Compliance
- Audit trail enables digital signatures and authentication of all recordings for E-Discovery Compliance
Deployable in no-time
- Fully compatible and seamlessly integrated to any Microsoft Teams environment
- Supports multiple call types including internal, external and mobile calls, with as well as remote interactions with federated users
- Connect to conference servers, Edge, front-end servers and more using the SmartTAP 360° plugins
- Interactions recordings can be stored locally on-premise or using any cloud service