AudioCodes Live for Microsoft Teams

Microsoft Teams Voice-as-a-Service

AudioCodes Live for Microsoft Teams is a portfolio of voice-as-a-service solutions that eliminates the complexity of integrating team collaboration, unified communications and enterprise telephony. It provides a seamless, rapid and cost-effective migration to Teams for high quality voice and video collaboration, with our seasoned experts taking care of your entire migration, whether the deployment is on-premises, fully cloud-based or hybrid. We plan the deployment, install the hardware and oversee every part of the solution on a day-to-day basis, including Teams tenant and user management, with support given 24/7.

With AudioCodes Live, enterprises adopting Microsoft Teams as their primary communications platform get the maximum return from their investment by leveraging their existing SIP trunks and legacy voice platforms using Direct Routing. The AudioCodes Live voice-as-a-service solution is complemented by devices-as-a-service, monitoring and management tools, as well as productivity-enhancing applications.

Microsoft Teams-certified Direct Routing connectivity
Bring Your Own Carrier (BYOC) to retain your current voice operator tariffs
A fully scalable solution to grow with your business
Predictable OpEx costs for transparency and convenience
A range of business phones, meeting room devices and applications to complete the solution

Trusted Microsoft Partner with a Worldwide Presence

A one-stop-shop We deliver the service solution, the support services and the products.
Direct connection to product house Best-in-class SLA for rapid resolution times with a global support footprint.
Field-proven solutions Hundreds of thousands of satisfied partners and users.
Voice leaders Over 30 years of voice experience in more than 120 countries.

Direct Routing and Beyond

With AudioCodes Live, enterprises can leverage their existing SIP trunks and legacy voice platforms using Direct Routing, complemented by user management, network and device monitoring and other service-enhancing applications.

AudioCodes Live is also available through our global network of telecom resellers, service providers and Microsoft 365 partners.

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Your Microsoft Teams Voice Journey Is In Our Safe Hands

AudioCodes experts plan and design your deployment and connect your Microsoft Teams tenant to your existing PSTN and PBX telephony environment.

Once your Teams service is up and running, we work behind the scenes to continuously monitor and manage the entire operation.

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Discovery and assessment

Planning

Implement Services

Migration

User training for smooth adoption

User and device management

Analytics and reporting

AudioCodes NOC 24/7 support

Simplify Everyday Operations with Management and Analytics Tools

AudioCodes Live takes a holistic approach to network and user lifecycle management and analytics by simplifying everyday tasks and troubleshooting, from detection to correction, ensuring user satisfaction and continuous productivity.

User and policy management
Call routing and network element management
Device management

Add-On Applications for Microsoft Teams To Improve Customer and Employee Experience

Complement your Microsoft Teams UCaaS environment with productivity-enhancing applications such as contact centers, conversational IVR, interaction recording and a generative AI-powered meeting assistant.

Boost Your Productivity with Microsoft Teams Rooms Devices and Business Phones

AudioCodes offers a wide and versatile portfolio of Microsoft-certified meeting room solutions, business phones and personal collaboration devices delivering top-notch video and voice quality in any meeting space in the hybrid work environment.

Uninterrupted Voice Calling Whatever Happens

AudioCodes’ Microsoft-certified Direct Routing Survivable Branch Appliances (SBAs) ensure continuous access to voice services for Microsoft Teams customers in the event of a WAN outage or loss of connectivity with Microsoft 365.

AudioCodes Live for Microsoft Teams Service Plans

Live Essentials

Includes all the features you need
for basic connectivity:

Direct Routing voice as a service
Flexible deployment options for voice connectivity and calling
Bring Your Own Telephony contract (global) or add unlimited North America calling (North American only for an additional per user cost)

Live Pro

Includes all the features of Live Essentials,
with the addition of:

Employee lifecycle management
Tenant management and periodic reporting
Bring Your Own Telephony contract (global) or add unlimited North America calling (North American only for an additional per user cost)

Live Premium

Includes all the features of Live Pro,
with the addition of:

On-premises integration and migration services
Flexible deployment options in data centers, cloud and branches
Bring Your Own Telephony contract (global) or add unlimited North America calling (North American only for an additional per user cost)