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BroadSoft and AudioCodes One Voice Portfolio to Address the Needs of Mid-Market Enterprises

Nov 10, 2016


  • AudioCodes and BroadSoft announced the expansion of the BroadSoft BroadCloud® call control platform to focus on the needs of mid-market enterprises and verticals
  • Verticals such as hospitality, education and government have specific requirements such as local survivability, PSTN breakout, WAN resiliency, integration of large install bases of analog phones and compliance with emergency calling requirements
  • The joint solution supports organizations that are migrating to the cloud, without the need for major changes in their existing analog communications infrastructure
  • The joint solution ensures continued survivability of internal communications even if the connection to cloud server is lost, as well as providing cellular WAN resiliency


Lod, Israel - November 10, 2016 - AudioCodes (NASDAQ: AUDC) Press Release

AudioCodes, a leading provider of voice networking solutions that enable enterprises and service providers to transition to all-IP voice networks, and BroadSoft, a global unified communication software as a service (UCaaS) leader, today announced that the two companies will be offering a solution for mid-market enterprises and verticals such as hospitality, education and government intending to migrate their communications to the cloud. The joint AudioCodes and BroadSoft solution will address the needs of these verticals which include survivability, PSTN breakout, WAN resiliency, integration of large install bases of analog phones, IP phones, and emergency calling.

The BroadSoft BroadCloud call control software as a service offering provides a managed, end-to-end operating platform that supports the full life-cycle of the business customer – from initial quote to service activation to support processes. The joint AudioCodes and BroadSoft solution is well-suited for vertical markets such as hospitality, government and education. Many of these verticals want to migrate to cloud unified communications (UC), but require resiliency to ensure uninterrupted communications even when the connection to the cloud is lost. They also do not wish to incur the additional expenses that would be required to replace their existing analog communications infrastructure.

The joint solution overcomes these challenges by ensuring essential survivability of internal communications should the connection to the cloud go down and by seamlessly integrating analog devices via high-density analog gateways.

“AudioCodes is united with BroadSoft in driving successful and innovative BroadSoft Business mobile unified communications, team collaboration and contact center solutions,” said Taher Behbehani, chief digital and marketing officer, BroadSoft. “We are thrilled that AudioCodes has chosen to make this announcement at Connections, and to join us as we collectively change the game by transforming our industry and the market.”

“AudioCodes has developed specific solutions for verticals such as hospitality and for mid-market enterprises,” said Lior Aldema, COO and Head of Global Sales at AudioCodes. “These organizations need to maintain their analog infrastructure and require local survivability and WAN resiliency options such as 3G/4G backup. The joint solution with BroadSoft is ideal for these types of organizations from the perspective of simplified deployment, cost savings and the variety of business services and capabilities provided by the BroadSoft platforms.”

AudioCodes is a Platinum Plus sponsor at BroadSoft Connections 2016, taking place from November 13-15 in San Antonio, Texas. Click here for more information.

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