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What is BYOC?

Bring Your Own Carrier (BYOC) is a feature of cloud-based communication systems that allows organizations to choose and bring their own carrier to provide telephony services. Instead of relying on the carrier provided by the cloud-based communication system, BYOC enables organizations to use their preferred carrier for voice and messaging services. 

Zoom Phone & BYOC

Zoom introduced their official BYOC program, known as Provider Exchange. Through Zoom Phone Provider Exchange, enterprises now have the flexibility to separate telephony from their UCaaS platform. This allows them to directly collaborate with a carrier for SIP trunking and emergency services, offering a more tailored and versatile communication solution.


How Does BYOC Work?

When an organization brings their own carrier to Zoom Phone, they can select a carrier through Zoom Phone’s marketplace, Provider Exchange, to directly power SIP trunking and emergency services. By unifying a best-in-breed network provider with a best-in-breed UCaaS solution, company leaders can deliver enterprise-grade communications to their employees and customers.

Within the Zoom Phone ecosystem, enterprises that BYOC have two options: Cloud Peering and Premise Peering. 

Benefits of BYOC

BYOC offers several benefits for organizations, including: 

  • Cost savings 
  • Control 
  • Flexibility 
  • Compliance 
  • Improved Quality of Service 
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