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What is WebRTC?

WebRTC (Web Real-Time Communication) is a collection of application programming interfaces (APIs) and protocols that empower web developers to build interactive and immersive real-time communication features, including peer-to-peer audio, video and data communication channels, within web browsers and applications.

WebRTC Use Case

Click-to-call phone (WebRTC widget)

One example of a WebRTC application is a click-to-call button on a company’s website. By clicking the button, customers can start a voice and/or video call with customer service agents directly from the browser without having to download any additional software plugins.

To implement the application, the webmaster easily inserts the widget on an HTML page. The phone is a single HTML page application and can only be used on an HTTPS site (WebRTC API security limitation).

WebRTC Benefits

  • Real-time communication
  • No plugins required
  • Simplified development
  • Scalability
  • Interactive user experience
  • Peer-to-peer data exchange
  • Secure communication
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