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To deliver a superior Zoom Phone experience, IT teams must be able to monitor voice quality to successfully resolve communications issues as soon as they arise, all without needing physical access to employees’ equipment and no matter where the workers themselves are actually located.
The AudioCodes One Voice Operations Center (OVOC) voice network management system ticks all these boxes.
OVOC delivers centralized management of voice network devices and end-to-end quality of experience monitoring in a single, intuitive web-based application. It also gives the IT team comprehensive troubleshooting tools and root cause analysis capabilities that ensure efficient and stable communications for remote workers.
- Streamline network management and quality monitoring into a single pane of glass
- Improve system availability with accurate troubleshooting
- Gain intelligent insights into network trends and performance
- Highly scalable to support thousands of devices
- Real-time call quality monitoring and root cause analysis
- Centralized reporting and knowledge distribution