Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.
Add-On Voice Applications for Live Cloud
The Live Cloud platform enables service providers to develop new revenue streams by offering their customers a range of productivity-enhancing UCaaS applications.
AI-Powered Meeting Productivity
Specially designed to elevate meeting productivity and team collaboration, providing an innovative in-meeting experience and post-meeting review with full integration with Microsoft Teams.
- Elevates Microsoft Teams meeting productivity and team collaboration with an innovative in-meeting personal assistant and post-meeting review
- Full meeting transcription, AI-generated meeting summaries, speaker identification and key-phrase detection
- Fully integrated as a native application in the Microsoft Teams desktop and mobile clients
Conversational IVR
Conversational Interaction Center and Conversational IVR solutions will seamlessly upgrade any business’s calling experience by integrating Voice.AI and voice networking technologies into Microsoft Teams.
- Agile, AI-based conversational IVR solution
- Instantly automates main-line call flows using simple, intuitive voice requests
- Custom vocabulary support
Conversational Contact Center
Maintain reliable voice services and over-the-top innovation as you move to the cloud by bringing modern contact center capabilities to Microsoft Teams.
- A modern contact center solution, tightly integrated with Microsoft Teams voice
- Delivers a top-notch service experience for callers over existing Teams voice infrastructure
Interaction Recording
A Microsoft-certified, fully secure enterprise compliance recording solution that enables organizations to capture and index any interaction in both external and internal communication channels.
- Intelligent and secure Microsoft-certified enterprise interaction recording
- Captures and indexes any customer or organizational interaction
- Suitable for compliance, security, customer service and staff training purposes
- Generate actionable insights through comprehensive voice analytics
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