VDS

VDS

Grand Rapids, Michigan, USA

  • Platinum Partner Platinum Partner
  • AudioCodes One Voice for Microsoft Skype for Business Partner One Voice Partner

VDS is an AudioCodes VAR/SI

VDS is a visionary leader in Omnichannel Cloud/Premise Contact Center Technology Integration. They enable enterprise businesses to improve the way they deliver customer engagement. Their core purpose is to create effortless interactions, which is considered a top priority for businesses. They’ve been delivering these results for 30 years. Their Omnichannel Cloud and Premise Contact Center solutions leverage the strengths of several manufacturers products, including the unique capabilities of the AudioCodes Gateways and One Voice Operations Center (OVOC). What really sets VDS apart are their brand promises, KPIs (Kept Promise Indicators) and guarantees. They fanatically measure KPIs and publish them monthly, manage their business to them, and back them up with a financially meaningful set of Brand Promise Guarantees. No one else does this! The VDS brand promises expertise in their core technologies and in the customer experience industry, Responsiveness to clients’ needs, requests, and the peace of mind that comes from knowing VDS will deliver the promised business results.

Headquarters

Grand Rapids, Michigan, USA

Tel: +1 616 6434500

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