Products for Microsoft 365

SmartTAP 360° Recording

SmartTAP 360° Recording

Enterprise Interactions Recording & Capturing Solution Now Supporting Microsoft Teams

  • 360° capturing of company interactions including voice, video and IMs 360° capturing of company interactions including voice, video and IMs
  • Supports internal, external and mobile interactions from both remote and federated users Supports internal, external and mobile interactions from both remote and federated users
  • Compatible with Microsoft Teams (under certification) Compatible with Microsoft Teams (under certification)
  • Compliance-grade recording and regulation-specialized features Compliance-grade recording and regulation-specialized features

360° Enterprise Interactions Recording

AudioCodes SmartTAP 360° for Microsoft Teams is an intelligent, fully secured enterprise recording solution for all voice, video and IMs interactions.


With SmartTAP 360°, enterprises can seamlessly capture and index any customer or organizational interaction across external and internal communication channels, allowing companies to record their internal and external interactions for later-stage AI analysis, or for meeting regulatory compliance demands.

Advanced Key Compliance Features

  • Manual pause/resume for real-time PCI compliance recording
  • Integrated announcement server with opt-out capability for MiFID II compliance
  • Dedicated deletion and retention policies with local (national) storage capabilities for GDPR Compliance
  • Audit trail enables digital signatures and authentication of all recordings for E-Discovery Compliance

Deployable in no-time

  • Fully compatible and seamlessly integrated to any Microsoft Teams environment
  • Supports multiple call types including internal, external and mobile calls, with as well as remote interactions with federated users
  • Connect to conference servers, Edge, front-end servers and more using the SmartTAP 360° plugins
  • Interactions recordings can be stored locally on-premise or using any cloud service

Compliance Recording vs. Native Collaboration Features

Rule-based Centralized Access & Recording SmartTAP 360⁰ Compliance Recording Collaboration Players

Rule-based Centralized Access & Recording

-

Automatic System Recording - Supports All Call Types

-

On-premise Local Storage

-

Pre-defined Retention/Editing/Deletion Policies

-

Quality Monitoring & Management - With silent live monitoring support

-

Permission-based Stop Recording

-

REST API for analytics services

-
Banner Image

Where to Buy

Search
Get in touch