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AudioCodes SBC in Microsoft Teams Environment: Essentials & Configuration - Remote Online Training - APAC region - August 2024

August 13-16, 2024 | 08:00 - 16:00 SGT (GMT+8)

Date: August 13-16, 2024
Duration: 4 days | 08:00 - 16:00 SGT (GMT+8)
Training Type: Online
Region: APAC
Language: English
Cost: $2200
Certification: ACA
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Course Objectives:

Students are expected to be active participants in the learning process. Emphasis is placed on diagnostic tools and troubleshooting strategies to help students become self-sufficient in their use and support of AudioCodes products in a Teams environment.

Upon completion of this course, students will be able to:

  • Configure AudioCodes equipment using various management tools.
  • Understand the operating, maintenance, and monitoring tools of AudioCodes equipment.
  • Troubleshoot and debug AudioCodes equipment.
  • Integrate the Mediant SBC in the Microsoft Teams environment that require integrated voice components.
  • Become familiar with Teams Direct Routing related voice configuration aspects.
  • Become familiar with SBC application functionalities.
  • Understand the Survivability concept.

Course Prerequisites:

Students are expected to have an applicable professional background with a minimum of one-year practical experience with:

  • PSTN protocols and knowledge of analog and digital telephony systems.
  • VoIP and SIP network architecture.
  • Understanding of SIP control protocol signaling stack.
  • Knowledge of IP networking.


  • AudioCodes Certificate Associate (ACA).


Additional Information:

  • The training is subject to a minimum number of attendees.
  • Personal PC with TeamViewer application is required for lab practice.
  • Course CPN:TR-Teams-BSC-S.



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