Maintenance And Support

Call Us

Toll Free* +800 444 22 444
+972 3 976 4343
* Call toll-free in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Norway, Poland, Portugal, Russian Federation, South Africa, Spain, Switzerland and The Netherlands. In Israel call 1-800-30-50-70 (toll-free). In Finland call 990 +800 444 22 444 (toll-free). In Ireland and United Kingdom call 0080044422444 (toll-free). ** Customers in other countries are welcome to call internationally to our support center at +972-3-9764343. Note: In some countries '+' is dialed as '00' as this is an international toll free number

Get In Touch

Before contacting AudioCodes for support, we recommend you refer to the FAQs page.

If you have additional questions, click the Get in touch tab and submit a support inquiry.
Open Ticket Online

To open tickets in your account, you will need the service contract or product serial numbers
open ticket
Repair Center

Naimi Park, Ofra Haza 6, Or Yehuda, Israel Tel: +972-3-976-4000 Fax: +972-3-976-4040

US 1 732 652 1085
US Toll Free 1 800 735 4588
Customers in other countries are welcome to call internationally to our support center at +1-732-652-1085. Note: In some countries '+' is dialed as '00' as this is an international number

Get In Touch

Before contacting AudioCodes for support, we recommend you refer to the FAQs page.

If you have additional questions, click the Get in touch tab and submit a support inquiry.
Open Ticket Online

To open or view tickets, you need a Service Contract
open ticket
Repair Center

AudioCodes Inc. (US Headquarters) 80 Kingsbridge Road Piscataway, NJ 08854, USA Tel: +1-732-469-0880 Fax: +1-732-469-2298

US +1 732 652 1085
In Argentina call +800 444 22 444 (toll-free). In Brazil call 08008914200 (toll-free). Customers in other countries are welcome to call internationally to our USA support center at +1-732-652-1085. Note: In some countries '+' is dialed as '00' as this is an international number

Get In Touch

Before contacting AudioCodes for support, we recommend you refer to the FAQs page.

If you have additional questions, click the Get in touch tab and submit a support inquiry.
Open Ticket Online

To open or view tickets, you need a Service Contract
open ticket
Repair Center

USA: AudioCodes Inc. (US Headquarters) 200 Cottontail Lane, Suite A101E, Somerset NJ 08873, USA Tel: +1-732-469-0880 Fax: +1-732-469-2298 Brazil: Brite Rua Barbalha, 445 - Alto da Lapa São Paulo – SP - CEP 05083-020 Tel : +55 (11) 3323-9288 web: www.brite.com.br e-mail: audiocodesrma@brite.com.br

Singapore +65 6493 6690
Australia +61 2 8072 9389
In Singapore call 6493 6690. In Australia call 02 8072 9389. In India call 0008009721008 Customers in other countries are welcome to call internationally to our support center at +972 3 9764343. Note: In some countries '+' is dialed as '00' as this is an international number.

Get In Touch

Before contacting AudioCodes for support, we recommend you refer to the FAQs page.

If you have additional questions, click the Get in touch tab and submit a support inquiry.
Open Ticket Online

To open or view tickets, you need a Service Contract
OPEN TICKET
Repair Center

Naimi Park, Ofra Haza 6, Or Yehuda, Israel Tel: +972-3-976-4000 Fax: +972-3-976-4040

Customer Technical Support

AudioCodes provides direct customers with AudioCodes Customer Technical Support (ACTS) that includes around the clock access to our technical experts; software upgrades and updates; and RMA warranty and hardware replacement options. Our Global Support provides support expertise as well as local presence around the world.

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Technical Training

AudioCodes offers a full range of technical training courses at its Training Centers in six different locations worldwide. AudioCodes also provides training courses at customer premises upon request.

Schedule a Training

Support Contract Renewals

Ensure continuous support for your AudioCodes products by renewing your maintenance contract before it expires. Annual technical support services can be renewed for one or more years. To renew your contract(s), please request a quote from your preferred AudioCodes reseller or purchasing source or fill out our Support Quotation Request form by selecting the Request Quote button below.

REQUEST QUOTE
Repair Information

AudioCodes offers a complete set of hardware replacement services to provide cost-effective repair and replacement options for all AudioCodes products, including hardware Return and Repair (R&R) services for most products for customers with AudioCodes Support Programs. AudioCodes also offers Advance Hardware Replacement (AHR) and Managed Spares service with 4-hour or Next Business Day response time.

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