Course Objectives:
Students are expected to be active participants in the learning process. Emphasis is placed on demonstration of all the tools and features included in the product to help students become self-sufficient in the use and support of the AudioCodes Routing Manager.
On completion of the course, students will be able to do the following:
- Manage and configure the ARM.
- Identify the AudioCodes products that are supported in ARM.
- Identify the functions of ARM.
- Describe how ARM handles routes.
- Describe how ARM handles number manipulation.
- Describe how ARM administers users.
- Understand the QBR (Quality Based Routing) concept.
- List the ARM security features.
- How to migrate AudioCodes devices (SBCs and gateways) to ARM.
- How to integrate non-AudioCodes devices with ARM.
Course Prerequisites:
Students are expected to have an applicable professional background and actual experience with:
- IP networking.
- AudioCodes Gateways and/or SBCs.
- Knowledge of analog and digital telephony systems.
- Knowledge of VoIP and SIP network architectures.
Certification:
- Record of Participation.
Additional Information:
- The training is subject to a minimum number of attendees.
- Personal PC with TeamViewer application is required for lab practice.
- Course CPN:TR-ARM-ONL-BSC-S.
Fees
$2200 per seat.
Payment is accepted either by credit card, or Purchase Order (PO) via your registered sales or distribution channel.
Registrants are expected to finalize payment up-to 5 business days prior to the training start date.
Please complete your registration and fill in the card details to save your seat.
In case of course cancellation we will refund your payment.
Refund policy:
If you wish to cancel your participation, we will refund your payment without fees up-to 3 weeks prior to the event.
Any cancellation requests between 3 weeks and 1 week prior to the event will be subject to a fee of 50% of the training cost.
No refunds will be issued 1 week or less prior to the event.
You may transfer your registration to another person at no cost.
Please contact training-admin@audiocodes.com for any cancellation and transfer requests.
Agenda
Day 1:
- Introduction to ARM
- ARM Architecture
- ARM Management Interface
- Basic Network Definition
Day 2:
- Network Planner
- Basic Routing
- Hands-on Lab1: Offline Planning
- Users Administration
- Call flows
Day 3:
- ARM Advanced Routing
- Migration of AudioCodes devices (SBCs and gateways) to ARM
- Hands-on Lab 2: Routing
- Statistics and Reports
- Calls Information
Day 4:
- ARM Alarms
- ARM Administration
- Network Services
- Hands-on Lab 3: Basic Management
